by Judy E. Hall, Ph.D.
As I complete my twentieth year as Executive Officer of the National Register, I take the opportunity to reflect on some of my fond recollections and favorite achievements.
In 1990, the NR had a small staff and thus limited capabilities. One of my main priorities was attracting a competent, loyal, and energetic staff. Amazingly, seven of our 10 current staff members have been with us for more than 10 years. Our staff members provide timely and complete customer service. I see evidence of this all the time, arriving in the form of unsolicited emails and phone calls from Registrants. Their work, and your appreciation of their efforts, means so much to me.
I also value my relationships with so many of our dedicated psychologists and public members of the National Register Board of Directors. While we may not have always agreed on policy decisions, we have always had a creative and productive dynamic that has produced a stronger organization for Registrants. We include here photos of the current and previous Chairs of the Board of Directors.
A productive working relationship between the NR staff and Board has created a growth atmosphere at the National Register. We have developed an IT system that drives our ability to communicate with Registrants, consumers, and more recently, doctoral students, trainees and education and training institutions. We have four independent websites which we designed and manage internally. We produce our publications in-house. We have also added free continuing education at E-Psychologist.org, where Registrants complete exams and print the certificate for CE credits.
The number one rated benefit for most Registrants is access to expedited licensure (44 jurisdictions and counting) when they need it. I have personally traveled to meet with many licensing boards, always immediately reporting progress to my eager staff as soon as the meeting concludes. Driving several hours across South Dakota at night in -20 degree weather will always be my most vivid example of the lengths we go through to secure mobility for Registrants.
Psychology has so many organizations that it can be difficult for a national organization to connect to each while tending to home and minimizing travel. Organizations have economized the number of relationships as that often implies attendance at meetings. In some ways, we have followed this trend. However, the National Register consistently reaches out to doctoral students, early career psychologists (ECPs), and education/training groups. Their perspective has been invaluable to the deliberations of the Board and staff, the most significant achievement being the development of credentialing scholarships and awards that directly impact doctoral students and early career psychologists. I am particularly honored that our annual ECP award is given in my name. I feel a special fondness towards the winners.
More recently I have expanded our outreach by presenting to students and interns at doctoral programs. I have made more than 35 of these presentations during the past four years, and I am delighted to give these future professionals a perspective on licensure requirements, National Register benefits, and professional issues.
We do not move forward without challenges. In addition to how we may bring more value to our Registrants, psychology’s place at the healthcare table is a consuming issue for the National Register right now.
We owe our ability to carry out these important responsibilities to you, our Registrants, who by virtue of your loyalty have provided us the means to grow and develop this organization dedicated to specially trained psychologists. We are delighted to hear directly from Registrants by phone and email with suggestions on how we might improve our services and benefits.
Judy E. Hall, Ph.D.