Renewal Information and Account Access
Q: What is the renewal fee?
A: $180: annual Registrant renewal fee; $160: annual Registrant renewal fee for psychologists within 3 years of licensure; $90: annual renewal fee for Canadian Registrants
Q: How do I get my ID and Password?
A: Contact firstname.lastname@example.org to obtain your ID and Password.
Q: Why does the login screen give me a message saying I don't exist?
A: You may be entering the incorrect ID or Password. You must enter your 5 digit Registrant ID number. Then for your password, enter the last 4 digits of your SSN.
Q: Will I get a receipt for my renewal payment?
A: If you pay through the mail, no receipt is provided. If you pay online, after you have completed the payment transaction, the next screen which appears is a printable receipt. To request a receipt, email email@example.com.
Q: When I try to enter numbers asked for at the login screen, nothing appears on the screen.
A: Check your Number Lock button. The Number Lock feature must be activated in order to enter numbers using the number keypad.
Q: Is there an emeritus status for retired Registrants?
A: The National Register offers an emeritus status for individuals who are retired from practice with no intent to return and want to receive The Register Report, our e-newsletter, and to maintain contact with the National Register and its activities. In order to qualify for emeritus status, members must have been credentialed by the National Register for at least 10 years. Members must be completely retired from health service provision, which will be attested to annually. This does not preclude income gained from non-clinical sources, such as research, education, or publications. The emeritus status fee is $60 annually. Your license must NOT be current/active, so long as the license has not been revoked or suspended involuntarily by any state or province. This is not an active credential and you will not be listed as credentialed by the National Register on any public materials. Accordingly, we do not verify any credentialing status with the National Register. If you should decide to reinstate or reapply for an active National Register credential, our usual procedures pertain. * see Reinstatement information below.
Q: Is there an inactive status for Registrants temporarily retired from practice or on sabbatical?
A: The National Register offers an inactive status for current members who decide to leave health service provision for a period of time with the intent to return to practice in the future. This status allows members to reinstate their HSP credential at any time outside of the two year window once their license is reactivated, without having to complete a new application. In order to qualify for inactive status, members must have an inactive license, so long as the license has not been revoked or suspended involuntarily by any state or province, and submit a copy of the letter(s) from the state licensing body confirming the date that the license(s) became inactive; therefore, National Register inactive status is only available to individuals licensed in a state that offers inactive status. The National Register inactive status fee is $75 annually. This is not an active credential and you will not be listed as credentialed by the National Register on any public materials. Accordingly, we do not verify any credentialing status with the National Register.
If you would like to move to either emeritus or inactive status, please contact firstname.lastname@example.org.
Q: How do I reinstate my National Register Credential?
A: The National Register policy requires that reinstatements be completed within two (2) years of the date that your credential was discontinued.To reinstate your National Register Health Service Provider in Psychology credential:
Print, complete, and submit the following documents:
To expedite the process, we will pull a copy of your current license from the state board web site as soon as we receive your materials. Please fax all materials to 202-347-0550 or mail to the National Register, 1200 New York Ave. NW, Ste 800, Washington, DC 20005.
Email email@example.com with any questions you may have or assistance you may need. We value your interest in the National Register.
If your credential lapsed more that 2 years ago, it will be necessary for you to reapply under the current criteria. We might still be able to expedite your application, so contact firstname.lastname@example.org.
Q: What if my credential lapsed more than two years ago?
A: If your credential lapsed more that two years ago, it will be necessary for you to reapply under the current criteria. We might still be able to expedite your application, so contact email@example.com.
Guidelines Concerning Removal From Listing Related to Professional Conduct
Q: What are the Scope of Sanctions?
A: The National Register of Health Service Psychologists ("the National Register") may impose appropriate sanctions in cases involving violations of the Guidelines by Applicants for credentialing, or by psychologists already credentialed ("Registrants). Appropriate sanctions may include denial of the National Register credential, withdrawal of the National Register credential, referral of matters to appropriate authorities, and such other actions as may reasonably be warranted in order to comply with the law, or to protect third parties, the public, or the integrity of the National Register.
Q: What are the Bases for Sanctions?
A. Failure to Meet the Criteria
If at any time the National Register determines that a Registrant does not meet the applicable credentialing criteria (because, for example, a license has been revoked, suspended, restricted, placed on probation, subject to material conditions, or voluntarily relinquished or withdrawn), appropriate sanctions may be imposed.
B. Professional Misconduct
The National Register may impose appropriate sanctions upon an Applicant or Registrant if a governmental body, a state, provincial or territorial psychology board (or similar body responsible for supervising psychology practice), the American Psychological Association, the Canadian Psychological Association or any affiliated regional, state, provincial or territorial, county or other local psychological association, determines that such psychologist has committed professional misconduct or violated material rules of such body.
C. Serious Crimes
The National Register may impose appropriate sanctions upon any Applicant or Registrant who has been convicted of a serious crime, despite the pendency of an appeal or other legal proceedings (provided that if such conviction is vacated, sanctions may be modified or revoked). A "serious crime" shall include any felony, any lesser crime an element of which under applicable law is fraud, bribery, extortion, theft, or attempt or conspiracy to commit another serious crime, and any other criminal act involving moral turpitude.
The National Register may impose appropriate sanctions upon an Applicant or Registrant who is found by a court or arbitral body to have committed malpractice or another professional tort, if such finding appears to reflect a substantial deficiency in the individual's standards of practice.
The National Register may withdraw a Registrant's National Register credential or take other appropriate action concerning an individual if a court, a governmental body, a state, provincial or territorial psychology board (or similar body responsible for supervising psychology practice), the American Psychological Association, the Canadian Psychological Association or any affiliated regional, state, provincial or territorial, county or other local psychological association, determines that he/she is professionally incapacitated or disabled by reason of mental or physical causes, provided that if such incapacity or disability is removed, sanctions may be modified or revoked.
F. Misrepresentation and Failure to Advise of Events
For initial and subsequent yearly credentialing by the National Register, Applicants and Registrants must attest that the information they submit is true and complete to the best of their knowledge and belief. Applicants and Registrants, by virtue of accepting or renewing the National Register credential, agree that they shall advise the National Register by certified, registered or express and receipted mail, within thirty days of the occurrence of any of the following events:
(1) Credentialing criteria are no longer satisfied and/or psychology license in any jurisdiction is revoked, suspended, restricted, placed on probation, subject to material conditions, or voluntarily relinquished or withdrawn;
(2) Professional misconduct or violation of the material rules of a professional body described in Section II.B. of the Guidelines;
(3) Conviction of a serious crime, as defined in Section II.C of the Guidelines; or
(4) Determination to be professionally incapacitated or disabled by reason of mental or physical causes by a court or other governmental body as described in Section II.E. of the Guidelines.
This reporting obligation exists regardless of the pendency of any appeal or other proceedings related to the triggering event, and regardless of whether any such condition or sanction has already expired. Appropriate sanctions may be imposed upon any individual who is found to have made any significant misrepresentation in connection with his/her application for credentialing or who fails to notify the National Register as required above.
National Provider Identifier (NPI)
Q: What is the Health Service Psychologist Code?
A: Psychologists who bill Medicare must file for a national provider identifier (NPI). That application requires the identification of a profession (either Psychologist or Clinical Neuropsychologist). We encourage you to choose optional practice sub-areas. Our recommendation is to choose the practice sub-area code of health service psychologist along with any other codes appropriate to your education, training and credentialing.
To view the definition of a health service psychologist used by Medicare, go here. There is no limit on the number of subcodes you can list so choosing to identify yourself as a health service provider in psychology does not mean that you cannot use other codes. The following is a list of possible codes:
Behavioral Health and Social Service Providers
- Clinical Neuropsychologist - 103G00000X
- Psychologist - 103T00000X
- Addiction (Substance Use Disorder) - 103TA0400X
- Adult Development & Aging - 103TA0700X
- Clinical - 103TC0700X
- Clinical Child & Adolescent - 103TC2200X
- Cognitive & Behavioral - 103TB0200X
- Counseling - 103TC1900X
- Educational - 103TE1000X
- Exercise & Sports - 103TE1100X
- Family - 103TF0000X
- Forensic - 103TF0200X
- Group Psychotherapy - 103TP2701X
- Health - 103TH0004X
- Health Service - 103TH0100X
- Men & Masculinity - 103TM1700X
- Mental Retardation & Developmental Disabilities - 103TM1800X
- Prescribing (Medical) - 103TP0016X
- Psychoanalysis - 103TP0814X
- Psychotherapy - 103TP2700X
- Rehabilitation - 103TR0400X
- School - 103TS0200X
- Women - 103TW0100X
Q: How do I complete an NPI application?
A: To complete the NPI application, psychologists must provide:
• Date of birth
• Country of birth
• State of birth—if birth was in the United States
• Social security number or other proof of identity
• Mailing address
• Practice location and telephone number
• State license information—required for certain taxonomies only
• Business contact name
• Contact phone number and e-mail
Practitioners can check the accuracy of the NPI information currently stored under their name by going online and clicking on "National Provider Identifier." If you applied for your NPI electronically, you would then click on "Login" to review and update your information as necessary, using the user ID and password you created when you applied. If you applied for your NPI using a paper form, you would begin by clicking on "Create Login to View or Update Your NPI Data."
National Register Security Policy
The National Register takes security very seriously. Please note that we have implemented the following technology and procedures to ensure that your private information remains safe and secure:
- We use industry standard 128-bit Secure Socket Layer (SSL) encryption for all web pages so that information you read or submit here cannot be intercepted as it travels over the Internet.
- Our database resides behind an actively managed and monitored screened-subnet application gateway firewall with advanced intrusion detection and active response software to prevent invasion by hackers.
- We store your social security number in encrypted format in the database using a 1,024-bit key and block-cipher encryption algorithm so that even if the firewall is traversed your sensitive data cannot be stolen.
- We never store your complete credit card number in the database.